Case Studies
Case Studies
Case Studies
Improving Diabetes Tools
Integrated Continuous Glucose Management (CGM) device data into the outpatient EHR.
Improved provider and patient-facing support for insulin instructions.
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Improving Diabetes Tools
Integrated Continuous Glucose Management (CGM) device data into the outpatient EHR.
Improved provider and patient-facing support for insulin instructions.
Improving Diabetes Tools
Integrated Continuous Glucose Management (CGM) device data into the outpatient EHR.
Improved provider and patient-facing support for insulin instructions.
xx
xx
xx
xx
Faster Prior Authorizations
Used generative AI to streamline medical prior authorizations, enabling nurses and medical assistants to spend less time digging in patient charts and reducing the number of denials.
Task Efficiency
↑ 3x
Accuracy in AI
92%
Faster Prior Authorizations
Used generative AI to streamline prior authorization for medications, enabling nurses and medical assistants to spend less time digging in patient charts and reducing the number of denials.
Task Efficiency
↑ 3x
Accuracy in AI
92%
Faster Prior Authorizations
Used generative AI to streamline medical prior authorizations, enabling nurses and medical assistants to spend less time digging in patient charts and reducing the number of denials.
Task Efficiency
↑ 3x
Accuracy in AI
92%
Simplifying Medication Reconciliation
Revamped outpatient medication management to help clinicians maintain cleaner, more accurate med lists—reducing errors, improving safety, and supporting better clinical decision-making downstream.
Feature Adoption
96%
Users took an action
74%
Streamlining E-commerce Navigation
The client, a well-established e-commerce platform, sought to improve their website's navigation to enhance user experience and increase conversion rates.
Adoption
96%
Success Rate
74%
Simplifying Medication Reconciliation
Revamped outpatient medication management to help clinicians maintain cleaner, more accurate med lists—reducing errors, improving safety, and supporting better clinical decision-making downstream.
Feature Adoption
96%
Users took an action
74%
UI Design for Internet Sharing App
An innovative app and approach for taking advantage of unused internet from people's devices. It differs from others because of its simplicity, functions, and ways to earn extra money.
Conversion Rate
20%
xx
95%
Enhancing Mobile Banking App Usability
A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience
xx
xx
xx
xx
UI Design for Internet Sharing App
An innovative app and approach for taking advantage of unused internet from people's devices. It differs from others because of its simplicity, functions, and ways to earn extra money.
Conversion Rate
20%
xx
95%
Enhancing Mobile Banking App Usability
A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience
xx
xx
xx
xx
Enhancing Mobile Banking App Usability
A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience
xx
xx
xx
xx
Enhancing Mobile Banking App Usability
A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience
xx
xx
xx
xx
Enhancing Mobile Banking App Usability
A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience
xx
xx
xx
xx
Enhancing Mobile Banking App Usability
A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience
xx
xx
xx
xx
Enhancing Mobile Banking App Usability
A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience
xx
xx
xx
xx
My Process
I help simplify complexity and make software more approachable.
01
Discover
I explore the space—talking to users, observing workflows, analyzing data, and uncovering pain points. I work closely with product managers and subject matter experts to understand business goals and define the project’s scope and objectives. This lays a strong foundation for everything that comes next.
Define
I synthesize what I’ve learned into a clear, focused problem statement—ensuring we’re solving the right problem, not just a visible one. This is also where I align with end users and stakeholders to confirm we’re moving in the right direction before investing time and resources.
02
Develop
This is where ideas take shape. I prototype and test solutions with a focus on how design decisions influence behavior. It’s an iterative phase—ideal for running design sprints, exploring concepts with the team, and refining based on feedback. Quick user check-ins help uncover gaps and ensure we’re building something that works in the real world and can adapt as needed.
03
Deliver
I refine the solution based on feedback and validate through usability testing to ensure we’ve solved the right problem. From there, I collaborate with developers to bring the design to life and support implementation through QA and handoff. This phase also includes scaling—sharing patterns across product areas, updating our Figma library, and aligning with other designers for broader adoption.
04
My Process
I help simplify complexity and make software more approachable.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
My Process
I help simplify complexity and make software more approachable.
01
Discover
I explore the space—talking to users, observing workflows, analyzing data, and uncovering pain points. I work closely with product managers and subject matter experts to understand business goals and define the project’s scope and objectives. This lays a strong foundation for everything that comes next.
Define
I synthesize what I’ve learned into a clear, focused problem statement—ensuring we’re solving the right problem, not just a visible one. This is also where I align with end users and stakeholders to confirm we’re moving in the right direction before investing time and resources.
02
Develop
This is where ideas take shape. I prototype and test solutions with a focus on how design decisions influence behavior. It’s an iterative phase—ideal for running design sprints, exploring concepts with the team, and refining based on feedback. Quick user check-ins help uncover gaps and ensure we’re building something that works in the real world and can adapt as needed.
03
Deliver
I refine the solution based on feedback and validate through usability testing to ensure we’ve solved the right problem. From there, I collaborate with developers to bring the design to life and support implementation through QA and handoff. This phase also includes scaling—sharing patterns across product areas, updating our Figma library, and aligning with other designers for broader adoption.
04
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